Location Manager – Residential
Location: Guardian Court, Yardley
Hours: 22 hours per week, working over 5 days (Monday - Thursday inclusive), 4 hours per day, and 2 hours on Friday
Salary: Up to £29,000 per annum pro-rata
Rent Amount: £272.00 per calendar month
About the role:
This role is a residential location manager position, meaning a property will be rented to you for the duration of your employment. You will be required to pay rent for the property.
Working with different individuals every day, a Location Manager’s job is varied, and no two days are the same. You will connect with our communities in different ways and need a good balance of heart and head to manage property matters, tenancy issues, and relationships with residents.
The role involves working with various departments across the organization, so confidence in managing relationships with stakeholders and partners is essential.
You will be responsible for:
* Managing properties and supporting residents to live independently
* Letting properties, managing rent accounts, dealing with anti-social behaviour, and ensuring repairs are completed
* Listening to residents and addressing issues proactively
* Taking ownership of complaints, investigating thoroughly, and keeping residents informed
* Maintaining resident trust through effective communication and delivering on expectations
* Managing the location’s budget and service charge accounts, ensuring high standards of maintenance and repairs
* Ensuring safety through health and safety checks and risk assessments
* Supporting residents to live independently by collaborating with external agencies such as local authorities, care providers, social workers, and medical professionals
* Encouraging social inclusion through community events and activities
To view a full job description, please visit: https://bit.ly/3X1HdXz
Life’s too short to be in the wrong job.
A career with Anchor Housing focuses on providing older people with independence and security within a supportive community. We manage over 54,000 homes for the over-55s across more than 1,500 locations nationwide.
Our communities are built on great people ensuring everything runs smoothly. We aim to create homes where everyone can enjoy later life. If you share this passion, Anchor is the ideal place to develop your career.
Are you the one?
Our residents are central to our mission. We believe they should have choices in how they live in later life. We seek individuals with strong relationship management and communication skills, aligned with our values.
Previous experience in housing or care, particularly with vulnerable groups, is desirable but not essential. The right attitude, resilience, problem-solving skills, and willingness to learn are most important.
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