Job Description
Customer Success & Wholesale Manager - Join a Leading Brand in Brighton and Hove\n\nLocation: Brighton\nJob Type: Permanent (12 Month FTC) \nSalary: Up to £35K + Bonus Opportunity\n\n*Please note this is a full time, in the office based role and you must be able to drive*\n\nAre you an experienced sales leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where you can drive performance, influence strategy and build strong client relationships?\n\nOffice Angels is proud to be partnering with a highly regarded provider in their trade, supplying a wide customer base across the UK. Our client is looking for a dynamic Customer Success Manager to join their growing team on an 12 Month FTC.\n\nThis is an exciting opportunity to take ownership of the B2B sales journey, shape customer success strategies, and lead a dedicated team committed to quality and care.\n\nKey Responsibilities:\n\nSales Leadership: Drive B2B sales performance through effective strategy, planning, and team leadership.\nOrder Management: Oversee the order pipeline and email workflows to ensure seamless operations across all sales channels.\nCustomer Service Oversight: Monitor service trends, gather insights, and collaborate with teams to improve the customer experience.\nCross-Functional Collaboration: Work closely with marketing and other departments to align efforts and maximise return on investment.\nAccount Management: Review client accounts to identify growth opportunities and boost overall spend.\nComplaint Resolution: Handle complaints with professionalism, logging trends and feeding insights into continuous improvement.\nTeam Management: Lead, mentor, and support your team with regular training, reviews, and performance monitoring.\n\nAdditional Responsibilities: \n\nField Visits: Meet with trade clients to strengthen relationships and promote the product range.\nBrand Representation: Attend trade shows and events as a key representative of the business.\n\nAbout You:\n\nProven track record in B2B sales management, ideally in a retail or product-focused environment\nStrong communication skills with a relationship-building mindset\nExperience leading teams and driving performance\nAnalytical and strategic thinker with a proactive approach to challenges\nCommitted to delivering excellent service and maintaining high standards\n\nWhy Apply?\n\nJoin a supportive, passionate team that values collaboration and innovation\nWork in a vibrant and welcoming office environment\nBe part of a respected brand making a real impact in the lives of its customers\nGrow your career in a company that champions development and forward-thinkingIf you're ready to step into a key leadership role and be part of a business with purpose and momentum, we'd love to hear from you.
Please email your CV to (url removed).\n\nApply now through Office Angels to begin your next chapter.\n\nOffice Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.\n\nPlease be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website