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Sales and retention manager

Liverpool (Merseyside)
Frasers Group
Retention manager
Posted: 22 August
Offer description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

This is a full-time position reporting directly to the General Manager. Our Sales and Retention Managers support the team in the successful operation of the gym, with a focus on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside the gym.

The Benefits

Elevation is part of our core, offering great company benefits including:

* 20% discount across all Frasers Group facias
* Eligibility for the Fearless 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners receive double their salary for the month
* Reward and recognition through Everlast Gyms monthly champions
* Training and development with recognised, funded qualifications, including Level 3 & 5 in management & leadership
* Opportunity to deliver personal training sessions and group training to enhance fitness knowledge

Job Description

* Represent Everlast Gyms as a fitness ambassador
* Demonstrate our elevated ways of working at all times
* Lead by example in our FUNDAMENTALS sales process, supporting and training the team to improve confidence and performance
* Focus on driving new member sales and retaining existing members to grow the live member movement
* Manage activity planners for the gym, ensuring they are thorough, well planned, and executed
* Implement strategies to increase lead generation internally and externally
* Monitor dashboards and KPIs, sharing insights with the team
* Drive revenue from membership sales, products, and secondary revenue lines to ensure profitability
* Deliver monthly sales presentations to management
* Build relationships with local businesses to develop partnerships
* Develop #WeMoveBusinesses membership opportunities
* Lead by example on reception and the gym floor to enhance member experience
* Support national focuses and incentives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback regularly to support team development
* Assist the General Manager with operational tasks, including Health & Safety, Facilities, Maintenance, and Recruitment
* Maintain high standards of cleanliness and presentation in the gym

Qualifications

* Passion for health, fitness, and wellness
* Strong leadership qualities
* Effective communication skills adaptable to various situations
* Positive, solutions-oriented mindset
* Exceptional interpersonal skills and a member champion mentality
* Driven, ambitious, eager to learn and develop
* Flexibility to work hours supporting business needs, including weekends and Bank Holidays

Additional Information

Visit our LinkedIn page to learn more about our brand. This opportunity at Frasers Group is for the fearless. Embrace our principles:

* Think without limits - Think fast, be fearless, lead the team
* Own it and back yourself - Take responsibility and deliver results
* Be relevant - Stay relevant to our people, partners, and the planet
#J-18808-Ljbffr

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