Job overview
This is an exciting opportunity for recent psychology graduates looking to build on their clinical experience in a psychological therapies service. We are looking for Clinical Support Workers to join our dynamic and creative service. You will work as part of a multidisciplinary team of psychologists, Cognitive Behavioural Therapists, Psychological Wellbeing Practitioners (PWPs) and Clinical Support Workers.
Please note that this post is likely to close earlier than the advertised closing date if sufficient number of applicants is reached.
Please check the person specification criteria before applying, only applications meeting the essential criteria will be considered for interview.
Interviews will take place 27th September, 1st and 2nd October 2024.
Main duties of the job
You will provide brief telephone screening assessment under close supervision, as well as helping with processing referrals and other administrative tasks.
Your usual pattern of working will be Monday to Friday. On 4 days / week you will be working 9 - 5pm, and one 1 day / week you will be working 12-8pm. We are currently looking for full time only.
We are currently working remotely 2 days / week, and working from the office 3 days / week. You will be expected to attend in person for induction and training purposes.
Lambeth is a borough of high social and psychological needs with considerable cultural diversity. We would particularly welcome candidates who are fluent in Portuguese or Spanish (we have a large Portuguese and Latin American community), or who represent our black and ethnic minority population.
Working for our organisation
Lambeth NHS Talking Therapies is a well-established and successful service with over 100 members of staff. We are a friendly, creative and sociable team consisting of Clinical Support Workers, Psychological Wellbeing Practitioners, High Intensity CBT Therapists and admin staff.
Lambeth NHS Talking Therapies Service Mission:
Working with people to reduce the distress and practical problems caused by common mental health problems; by developing and supporting staff who are dedicated to providing high quality, continuously improving psychological services to all of Lambeth’s diverse population.
Lambeth NHS Talking Therapies (Lambeth IAPT) offers low and high intensity CBT interventions to people presenting with depression and various anxiety disorders. Our teams are based across the borough of Lambeth and all our bases have great transport links and are close to coffee shops and food markets for enjoying your lunch break. Lambeth NHS Talking Therapies (Lambeth IAPT) is part of the South London and Maudsley NHS Foundation Trust.
Detailed job description and main responsibilities
The primary purpose is to support and enhance the psychological care of service users of Lambeth NHS Talking Therapies Service.
The Clinical Support Worker role is a combined clinical and administrative role. Duties will include: conducting brief telephone triage assessment calls with supervision support; managing waiting lists for a specific care pathway; to assist in administration, data entry and clerical tasks, as well as being the first point of contact for service users and professionals.
The post holder will work within the overall framework of the team and adhere to the team policies and procedures. They will be supported by with regular supervision and line management with a qualified clinician. This opening is ideal for recent psychology graduates, planning a career in clinical psychology / psychological therapies and keen to develop
experience in working with adults presenting with common mental health problems.
There may be scope for more experienced Clinical Support Workers to facilitate SilverCloud, an online Cognitive Behavioural Therapy (CBT) intervention program, subject to service need.
This post is a busy one, a clinical post with high administrative and clinical demands. Lambeth NHS Talking Therapies consists of approximately 100 clinical and administration staff providing a service across Lambeth. This is a borough of high social and psychological needs with considerable cultural diversity. The service sees clients with a wide range of common mental illnesses and varying levels of severity. Many clients present with multiple
problems including social, housing and employment issues.
The post is 1.0 wte. A full time working week is 37.5 hours per week, with four days from 9am – 5pm, and one evening per week from 12:00-20:00 if required. We are not currently able to support any part-time posts.
Person specification
Experience
Essential criteria
1. Paid or unpaid experience with a mental health population
2. Experience of role that requires significant organisation and time management
Desirable criteria
3. Paid work in psychological therapies
4. Telephone working experience
Qualifications
Essential criteria
5. At least a 2:1 (Hons) in Psychology
Desirable criteria
6. Postgraduate training relevant to mental health
Knowledge
Essential criteria
7. An awareness and understanding of the needs of people with mental health problems
8. Awareness of diversity issues
Desirable criteria
9. Knowledge of psychological assessment and clinical psychology