Project Overview
We are seeking an experienced Business Analyst to lead process flow documentation and analysis for a comprehensive F&B restaurant transformation initiative.
Key Responsibilities Process Documentation & Analysis
Document detailed process flows using industry-standard methodologies (BPMN, swimlane diagrams, flowcharts)
Map end-to-end Procure-to-Pay processes from vendor onboarding through payment reconciliation
Procure-to-Pay Optimization
Map current procurement processes including vendor management, purchase requisitions, Invoicing, Invoice matching, approvals, and payments
Document invoice processing and payment authorization procedures
Design streamlined P2P processes aligned with industry best practices
Stakeholder Management
Conduct interviews and process observation sessions across multiple stakeholder in Operations, Finance, Supplychain and other teams
Collaborate with IT teams to ensure technical feasibility of proposed solutions
Required Qualifications
Essential Experience
Minimum 5 years of business analysis experience, preferably in retail/hospitality sector
Proven track record in process documentation and business process improvement
Knowledge of Procure-to-Pay processes and best practices
Technical Skills
Proficiency in process modelling tools (Visio, Lucidchart, or similar)
Experience with requirements gathering and documentation methodologies
Understanding of ERP systems and procurement modules
TPBN1_UKTJ