Provide exceptional customer service to clients via phone, email, and chat - Answer customer inquiries and resolve issues in a timely and professional manner - Upsell products or services to customers when appropriate - Maintain accurate and detailed customer records through data entry - Analyze customer feedback and provide suggestions for improvement - Communicate effectively with customers to ensure their needs are met Qualifications - Bilingual in English and Spanish is preferred - Excellent phone etiquette and communication skills - Ability to analyze customer needs and provide appropriate solutions - Strong data entry skills with attention to detail - Multilingual abilities are a plus This is an exciting opportunity for individuals who are passionate about providing excellent customer service. We offer competitive pay, a supportive work environment, and opportunities for career growth. If you have the qualifications and skills listed above, we would love to hear from you. Apply today
Job Types: Full-time, Part-time, Permanent, Fixed term contract, Zero hours contract
Pay: £12.50-£14.00 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Sick pay
* UK visa sponsorship
Work Location: In person