SimpliSafe is a home security company on a mission to make every home secure. Our award-winning smart security systems protect over 4 million customers across the US and UK.
We are seeking a motivated, customer-obsessed Warehouse Supervisor to join our Manchester-based team and help take our service to the next level.
The Role:
We are looking for a Warehouse Supervisor to support the efficient running of our warehouse operations. Reporting directly to the Warehouse Manager, you will be responsible for leading a team of operatives while ensuring stock accuracy, operational efficiency, and compliance with company standards.
Responsibilities:
* Supervise, coach, and support a team of warehouse operatives to achieve daily operational targets
* Oversee core warehouse functions including goods in, picking, packing, shipping, and returns
* Allocate tasks effectively to meet workload demands and deadlines
* Monitor team performance, provide feedback, and deliver training where necessary
* Ensure all operations are carried out in line with health and safety regulations and company policies
* Maintain accurate stock control through cycle counts, spot checks, and discrepancy investigations
* Use the ERP/WMS system to process stock movements, maintain records, and generate reports
* Liaise with supply and logistics teams to resolve inbound and outbound stock issues
* Track and report on warehouse and production performance to the Warehouse Manager
* Support the Warehouse Manager with process improvements, including layout changes, bin setups, and system development
Requirements:
* 2+ years of warehouse supervisory or team leader experience
* Proven people management skills with the ability to lead, motivate, and develop a team
* Experience in inventory management and ERP/WMS systems
* Proficient in Excel/Google Sheets (intermediate or above)
* Strong numerical, analytical, and problem-solving skills with attention to detail
* Excellent communication and time management abilities
* Flexibility to work weekends when required (generally only once a year around Black Friday)
What We Offer:
* 28 Days holiday entitlement + bank holidays
* Enhanced pension
* Life assurance
* Private dental and healthcare
* Free eye test and contribution to glasses
* Employee Assistance Programme
* Access to retail discounts
* SimpliWell - Wellbeing contribution (e.g. gym, spa day, athleisure etc.)
* Cycle to work scheme
* Team social events (annual summer and christmas parties, amongst other socials)
* Freebies, Perks at Work membership, monthly pay day breakfast, monthly lunch, weekly snacks etc
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences.
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