We are looking for a motivated and detail-oriented PACS Administrator to join the Digital Imaging team at Frimley Health NHS Foundation Trust. This is an exciting opportunity to support and enhance the Trusts Picture Archiving and Communication System (PACS) and digital imaging services, helping clinical teams deliver safe, effective, and high-quality patient care.
The successful candidate will play an important role in the day-to-day administration, maintenance, and development of PACS and associated imaging systems. You will provide technical and operational support, assist with troubleshooting and data quality processes, and work closely with radiology, clinical, and IT teams to ensure imaging services run efficiently across the Trust.
This role offers the opportunity to contribute to service improvements, digital transformation projects, and system optimisation initiatives within a fast‑paced healthcare environment.
We are seeking an individual with excellent communication and problem-solving skills, strong technical aptitude, and the ability to work effectively both independently and as part of a multidisciplinary team.
The post requires flexible cross‑site working across all Trust locations, with occasional travel between sites to support operational needs, projects, and system‑related issues.
Main duties of the job
System Administration and Support
* Provide day‑to‑day administration and support for PACS/RIS systems to maintain service availability and performance.
* Deliver first‑line support for system issues, including troubleshooting, escalation, user account management, access requests, and configuration tasks.
* Monitor system performance and workflow queues, taking proactive action to identify and resolve issues promptly.
About us
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Job responsibilities
Data Quality
* Maintain the accuracy and integrity of patient and imaging data within PACS and Radiant systems.
* Investigate and correct data quality issues such as mismatches and duplicate records.
* Ensure compliance with Information Governance, confidentiality, and data protection standards.
Image Exchange Portal (IEP)
* Manage incoming and outgoing IEP requests, ensuring secure and timely image transfers.
* Validate patient information and liaise with external organisations and clinical teams to resolve transfer issues or delays.
Workflow Support
* Support radiology imaging workflows, including scheduling, order management, reporting processes, and image distribution.
* Work collaboratively with radiographers, radiologists, administrative teams, and IT colleagues to resolve workflow and system issues effectively.
Training and User Guidance
* Provide training and ongoing support to users of PACS, Radiant, and IEP systems.
* Develop and maintain user guidance documentation and promote best practice across services.
* Support imaging workflows associated with the TLHC programme, ensuring accurate CT image management and high standards of data quality.
Cross‑Site and Collaborative Working
* Provide support across all Trust sites as required by the service.
* Build effective working relationships with clinical teams, IT services, suppliers, and external partners.
* Participate in meetings, service improvement initiatives, and system upgrade activities where required.
Please refer to the attached Job Description for a full outline of the role responsibilities and person specification.
Person Specification
Qualifications
* Educated to GCSE level, including English and Mathematics at grade C or above or equivalent.
Skills & Knowledge
* Familiarity with terminology that applies to the NHS, PACS/RIS information systems.
* Supporting and monitoring PACS/RIS systems.
* Highly competent in the full suite of Microsoft Office and open to learning how to use new software programmes and technology.
* Frequent, intense concentration required for data analysis and accuracy when entering data, often undertaken under demanding conditions.
* Extensive knowledge of clinical processes and Imaging Department workflow.
* General understanding of Radiology workflow, policies, and procedures.
Experience
* Significant previous experience in working with PACS/RIS administration.
* Previous experience of working in health care.
* Previous experience working within a busy team.
Special Requirements
* Ability to regular moving and handling of computer equipment.
* Able to work cross sites for PACS, users, and equipments support.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£33,677 to £40,995 a year per annum incl HCAS
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