We are seeking a Product Manager for Copilot Studio & AI Agents to own the strategy, roadmap, and enterprise adoption of conversational AI and agent-based experiences built on Microsoft Copilot Studio and the broader M365 ecosystem. This role focuses on AI-powered productivity, automation, and decision support, enabling business teams to design, deploy, and scale copilots and agents safely and responsibly across the organization.
Product Strategy & Vision
* Define and own the Copilot Studio and AI Agents product vision and roadmap
* Identify high-value AI use cases (e.g., knowledge assistants, workflow agents, employee support, insights copilots)
* Align AI agent strategy with enterprise priorities such as productivity, scale, and responsible AI
* Serve as the product owner for conversational AI capabilities
Platform Governance & Responsible AI
* Define governance, guardrails, and operating model for Copilot Studio and agents, including:
o Data access and grounding
o Security, privacy, and compliance controls
o Lifecycle management of agents
* Partner closely with Security, Legal, Privacy, Risk, and Architecture teams to ensure all AI solutions align with Responsible AI principles
Demand Intake & Use Case Prioritization
* Own intake and prioritization of Copilot and agent use cases
* Assess feasibility, risk, and value of AI scenarios
* Determine delivery approach (citizen dev, fusion teams, or central build)
Adoption & Enablement
* Drive adoption of Copilot Studio through:
o Enablement programs and playbooks
o Best practices for prompt design and agent orchestration
o Community of practice for AI builders
* Work with Communications and Change teams to promote safe and impactful usage
Measurement & Value Realization
* Define success metrics for AI agents, such as:
* Productivity gains
* Task deflection and automation
* User satisfaction and adoption
Qualifications
* 7+ years in Product Management, Platform Management, or Digital Enablement
* 3+ years working with conversational AI, copilots, or intelligent automation
* Hands‑on experience with Copilot Studio and the M365 ecosystem
* Strong understanding of AI risk, governance, and compliance in enterprise settings
* Excellent stakeholder management and executive communication skills
* Experience with Responsible AI frameworks
* Familiarity with Azure OpenAI concepts and enterprise AI architectures
* Experience enabling citizen developers or fusion teams
* Microsoft certifications related to Power Platform or AI (a plus)
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