A well known hospitality / restaurant group are looking to appoint an experienced Facilities Manager to oversee maintenance, equipment and contractor service delivery across their estate of over 100 restaurants.
They operate an outsourced model which requires the management of suppliers, ensuring safe and compliant service delivery, overseeing planned preventative maintenance (PPM) schedules, supporting field teams and responding effectively to urgent issues to minimise operational disruption.
This role is based at Head office in Ruislip 4-5 days / week
Key Responsibilities
* Ensure safe, compliant, and high-quality delivery of equipment services across the estate.
* Carry out site checks as required, providing support to field teams by assessing issues and coordinating appropriate solutions.
* Lead the response to emergency equipment failures, ensuring rapid contractor action to protect restaurant operations.
* Manage external suppliers and contractors, ensuring compliance with performance, quality, cost, and safety standards.
* Optimise supplier performance through SLA management, KPI tracking, and performance reviews.
* Develop and maintain strong, transparent relationships with both suppliers and internal stakeholders.
* Monitor and forecast Opex and Capex budgets relating to equipment and maintenance.
* Track supplier costs and provide timely reporting of financial variances or risks.
* Drive operational efficiencies and cost-saving opportunities
* Support the delivery of CAPEX and new fitout projects
Person Specification
* Background in a Facilities Management role for a multisite portfolio ideally within the hospitatlity sector (restairants, pubs, hotels etc)
* Strong experience in equipment, asset, or contractor management.
* Proven ability to handle urgent or emergency equipment issues calmly and decisively.
* Excellent understanding of building services (M&E)
* IOSH or NEBOSH certification (desirable)
* Excellent communication and stakeholder-management skills.
* Strong negotiation and problem-solving capabilities.
* Good understanding of budgets, financial reports, and cost control.
* Comfortable working cross-functionally and independently with high initiative.
* Project management experience or qualification (desirable).
Salary / Package
* £60,000 - 70,000
* 25 days holiday + bank holidays
* Company pension contribution
* Staff discounts
* Flexible working
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