Our client is delighted to be expanding their team with a new Parts Sales Advisor.
This is a great opportunity for someone who enjoys building strong customer relationships and providing exceptional service.
In this role, you’ll play a key part in supporting customers with their machine spare parts needs from identifying the correct part numbers to preparing quotations and proactively following up to secure orders. You’ll communicate confidently and professionally by phone and email, ensuring every customer feels supported and well informed. You’ll be joining a friendly, collaborative parts sales team where your contribution will directly support our continued growth and customer satisfaction.
Qualifications and Skills Required
* Previous experience in a sales, parts advisor, or customer care environment, with customer-facing experience.
* Excellent attention to detail.
* Proficient computer skills daily use of Emails, Salesforce, computer sales software, PDF editor.
* Flexibility and enjoyment of working in a team environment.
* Strong communication skills and a good telephone manner.
* Ability to read and understand machine manuals to determine part numbers for quoting customers replacement spare parts will be an advantage.
* Any additional languages is an advantage as we work with customers globally.
* Proven organisational skills with the ability to priorities tasks effectively.
Systems Used
* Computer / Outlook for email.
* Oracle software (sales orders, customer accounts, and quoting).
* Salesforce.
* Software: Excel, Word, Office Outlook, and Adobe.
* Machine manuals for part number searches.
Work Environment
* Clean office, warehouse.
Physical Demands
* Frequently required to sit, answer phone calls, speak to customers, send and receive emails.
* Occasionally required to lift or move consignments.
Benefits
* Company events.
* Company pension scheme.
* 25 days holiday plus bank holidays off.
* Cycle to work scheme.
* On-site parking.
* Private medical insurance.
* Sick pay.
* Bonus scheme.
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