Are you an experienced engineer with a passion for helping others grow?
Do you thrive on developing talent, shaping capability, and elevating technical standards across the industry?
If so, this is your opportunity to become a key driver of technical excellence within our organisation as we are looking for a MER Technical Trainer.
About the Role
As an MER Technical Trainer, you’ll play a pivotal role in delivering high-quality technical training and coaching across refrigeration and/or electrical disciplines. You’ll create dynamic learning environments—both in the classroom and out in the field—equipping colleagues at all levels with the skills, behaviours, and safety mindset needed to achieve a high performing culture.
This is a hands-on role where your technical expertise, coaching ability, and commitment to safety will directly influence the capability and progression of our engineering teams.
What you\'ll be doing
* Deliver engaging technical training and coaching across refrigeration, HVAC and/or electrical disciplines.
* Create energetic learning environments and promote a robust safety-first culture.
* Support engineers in the field to embed learning, improve performance, and close skills gaps.
* Identify training needs through observation, coaching, and performance insights.
* Contribute to blended learning design, including classroom, virtual, coaching, and on-the-job training.
* Assist with technical assessments for recruitment, progression, and talent programmes.
* Support mobilisation activities and new business requirements where needed.
* Provide accurate reporting on training attendance and compliance.
* Evaluate training effectiveness and contribute to continuous improvement.
* Help manage the technical development budget and identify cost-saving opportunities.
* Use your industry knowledge to influence strategic decisions around emerging technologies and sustainable systems.
* Recognised Trade Qualification in Electrical, HVAC or Refrigeration (minimum Level 2)
* City & Guilds 2079 (FGAS Cat 1)
* Full UK Driving Licence
* 18th Edition
* Test & Inspection
Experience & Technical Background
* Significant engineering experience, ideally in a retail environment
* Strong background in a relevant technical discipline
* Practical experience across a variety of Electrical, HVAC and/or Refrigeration maintenance and installation tasks
* Experience with refrigeration, heat pumps, and air conditioning systems
* Experience with CO₂ and Hydrocarbon refrigeration
* Understanding of control systems, PLCs, wiring diagrams, and automation
* Knowledge of sustainable energy systems
Skills & Attributes
* Excellent communication and coaching skills
* Strong IT literacy
* Ability to influence, motivate, and support engineers
* Highly organised with strong prioritisation skills
* Customer-focused mindset with a commitment to service excellence
* Flexible, proactive, and always eager to learn
* Team player who contributes to shared goals
Benefits
* Salary: £50,000 - £55,000 depending on qualifications and experience
* Up to 4% discretionary bonus scheme (subject to performance targets)
* Group personal pension with matched contributions between 4.5% and 6%
* Health Cash Plan and Life Assurance
* Discounts, vouchers and financial aid programmes
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