Assistant Facilities Manager
Contract: Government
Location: Loughborough, LE12 5RD
Hours of work: 40
Contract Type: Permanent
We are seeking an Assistant Facilities Manager to ensure the safe, compliant and competent delivery of facility services across a government contract. This role is accountable to the Regional Facilities Manager (RFM) and is responsible for the day-to-day supervision and management of onsite facilities staff (Placemakers) and contractors within a defined regional area.
We are looking for a proactive and people-focused individual who will work closely with Placemaker teams to deliver an excellent workplace experience for customers. The role will also support the contract management team in the delivery and ongoing development of service solutions, identifying service improvement, cost control and revenue opportunities while maintaining full compliance with health, safety and contractual requirements.
Key Responsibilities
* Ensure safe, compliant and effective delivery of soft facilities services across a government site portfolio
* Line manage, supervise and support onsite Placemakers and contractors within the region
* Maintain a healthy, safe and secure environment, ensuring compliance with all Health & Safety legislation
* Manage rostering of Placemakers to meet contractual requirements, covering sickness and planned absences
* Ensure audits, COSHH, H&S documentation, SOPs and compliance records are completed, reviewed and kept up to date
* Support recruitment, training, development, appraisal and succession planning for frontline teams
* Control costs within agreed budgets, including materials, consumables, pay and agency labour usage
* Support contract mobilisation activities, including TUPE transfers, and promote collaboration across business functions
Professional and Personal Competencies/Qualifications
* Experience working in customer-facing environments with soft services
* Strong communication skills with the ability to engage with different levels of management
* Competent in using Microsoft Office packages
* Experience liaising with engineers is desirable
* IOSH qualification desirable (training can be provided)
* Soft services qualifications are beneficial
* Full UK driving licence required, with flexibility to support other sites when needed
Equal Employment Opportunity
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
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