Overview
Nelson Frank is working with a pioneering ServiceNow partner based in the UK, dedicated to delivering exceptional client experiences. As a boutique company, their mission is to drive transformative success and rapid value realisation for clients through the ServiceNow platform, enhanced by cutting-edge AI technologies.
Role
As a Technical Consultant, you will play a vital role in implementing ServiceNow solutions. You\'ll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes.
Key Responsibilities
* Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC and HRSD being advantageous.
* Facilitate customer workshops and lead project demonstrations using the ServiceNow platform.
* Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules.
* Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem.
* Communicate effectively with clients and internal teams, assisting in the management of critical stakeholder relationships.
For more information please apply with a detailed CV!
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