Overview
Customer Service Administrator - Part Time 26 Hours Per Week Including Weekends. We are currently looking for a Customer Information Desk Assistant to work in our fast paced and very customer focused Centre. The successful candidate will be highly motivated, approachable and have excellent people skills with a positive “can do” attitude plus a keen eye for detail. Previous customer service experience is essential as you will be the face of our Centre. Garden Centre experience and plant knowledge would also be an advantage.
Responsibilities
* To greet customers on arrival into the store in a polite and friendly manner
* Actively promote the current benefits of joining our FREE family members club
* Deal with customer enquiries and assist them with directions within the Centre
* Counting customers in and out during peak trading to comply with Covid secure regulations in the Centre
* Quality customer service
* General daily housekeeping at the Centre
Skills required
* Good communication skills and able to work as part of a team
* Work well under pressure
* Professionalism and reliability
* Good time management
* Excellent customer service skills
* Highly motivated and enthusiastic with a drive to succeed
* Able to work using own initiative
What we offer
We offer benefits include onsite parking and staff discount for our Garden Centres and Restaurants as well as Woodthorpe Leisure Park.
How to apply
Please send your CV to:
Ben Tomlinson Centre Manager
Managementsupport@britishgardencentres.com
Application deadline
Applications Close Wednesday 4th February 2026
Due to the high volume of applications, we will only contact you if your application is successful.
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