Overview
Customer Service Administrator | Christchurch | up to £27,500
Looking for a role where your organisational skills and customer focus truly make a difference? Join a well-established business in Christchurch as a Customer Service Administrator, where you'll play a key part in ensuring smooth order processing and customer satisfaction.
This is a great opportunity for someone with experience in supply chain or sales support who thrives in a fast-paced environment and enjoys working with data, systems, and people.
Benefits
* Competitive Salary upto £27,500
* Autonomy to manage customer orders and quotations
* Exposure to supply chain and sales operations
* Supportive team environment with clear escalation routes
* Opportunity to build strong customer relationships
Responsibilities
* Registering and handling customer orders
* Liaising with purchasing to flag orders outside forecast
* Supervising deliveries and notifying customers of changes
* Escalating major delivery issues to the Sales Manager
* Ensuring timely invoicing of delivered goods
* Maintaining customer agreements and delivery statistics
Qualifications
* Upper secondary school education or equivalent
* Minimum 1 year working in supply chain or sales of electrical/electronic components
* Strong ERP system knowledge and computer literacy
* Ability to manage customer communications and quotations
* Experience reviewing forecasts and highlighting deviations
#J-18808-Ljbffr