Job Description:
DXC provides a Global Network Management Service for customers to outsource the management of their networks. A part of this service is the provision of a suite of Network Management tools. Separate, independent, UK-based instances of this service are also provided specifically for the use of UK public sector clients.
These are zero outage platforms, so the candidate will need to gain a good understanding of the whole application suite and should aim to become a subject matter expert for one or more applications. It is expected that the candidate will have well-developed diagnostic, communication, and analytical skills across a range of technologies to maintain continuity of this service.
This is a hybrid role based in Erskine or Newcastle. Due to customer requirements, successful applicants must be eligible for high-level UK Security clearance, SC.
Essential Skills:
* Production application support
* Knowledge of Change and Incident Management processes
* Knowledge of basic programming languages and techniques
* Knowledge of one or more of SQL, PHP, Perl, or shell programming
* Strong knowledge of application deployment within a Linux environment
* MySQL/Postgres/Vertica querying, usage, and support
* PKI / Digital Certificates
* Understanding of networking technologies from a troubleshooting perspective, including:
o TCP/IP and the OSI model
o Iptables/firewalld
o IP addressing/subnetting (IPv4)
o Network monitoring services: SNMP polling, SNMP trap, Syslog, ICMP, SSH, REST API, Webhooks
* Experience working with Linux services such as Apache, nginx, and Linux-based applications that may not adhere to standard service management
* Deployment and support of prepackaged 'appliance' type applications
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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