Sales Support Specialist – Daikin UK
Role: Sales Support Specialist – Internal Customer Account Developer
Location: Manchester (Hybrid)
Seniority level: Entry level
Employment type: Full-time
Overview
Join to apply for the Sales Support Specialist role at Daikin UK.
What’s In It For You
* Highly competitive bonus.
* 7% contribution towards your pension.
* Comprehensive private medical and personal accident insurance plans.
* Investment in your training and development to encourage and support your career progression within the company.
What You Will Do (Responsibilities)
* Build relationships and trust with customers to deliver high-quality professional service to external customers and DAUK colleagues.
* Manage allocated existing accounts through proactive ownership and timely resolution of all customer queries linked to product sales.
* Be the first point of support for customers and own enquiry resolution, following up and communicating to the customer on all issues in a timely manner.
About You (Qualifications)
* Previous customer service experience with transferable skills suitable to the role.
* Team player with excellent relationship-building abilities.
* Willingness to engage with customers by phone and contribute to the evolution of the customer service journey.
Interview Process
* Interview 1: Introduction and Exploration Call with your Daikin Recruitment Business Partner. Purpose: to understand your experiences, motivations, and personality.
* Interview 2: Formal Interview with the Hiring Manager. Purpose: explore work experience and Daikin’s operations related to the role.
About Us
Daikin UK Ltd provides innovative, premium quality indoor climate management solutions to meet the changing needs of residential, commercial, and industrial customers. With over 90 years of precision and innovation, Daikin UK has built a worldwide reputation for quality and technology.
We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We welcome applications from individuals of all backgrounds. Join us in creating an environment where everyone can thrive.
Additional Information
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Note: This posting is for a current opportunity and reflects typical responsibilities of the role.
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