About Techtelligence
Techtelligence is Today Digital’s emerging market‑intelligence platform, built to turn first‑party editorial data, behavioural signals, and expert insights into practical intelligence for technology buyers and vendors. We’re building a data‑driven research and content engine powering UC Today, CX Today and Today Digital’s commercial products. The Research Assistant will play a key role in supporting our research programmes, content development, and data operations.
Role Overview
The Research Assistant provides hands‑on support across research projects, data preparation, content creation, and insight development. You’ll help gather information, analyse trends, compile reports, and support the successful delivery of internal and client‑facing research outputs.
This role is ideal for someone who is data‑driven, analytical, organised, curious, and excited about enterprise technology, digital transformation, and market insights.
Key Responsibilities
* Conduct desk research on B2B technology markets (customer and employee experience).
* Gather and validate information from analyst reports, vendor materials, surveys, and industry sources.
* Track vendor announcements, market movements, and product updates.
* Support preparation of research briefs, topic insights, and trend summaries.
Data Collection & Insight Extraction
* Assist with managing Techtelligence taxonomy and tagging structures across WordPress sites.
* Help compile weekly engagement insights (GA4, WordPress analytics).
* Extract high‑value data points and convert them into visuals or summaries.
* Support development of buyer personas and content‑affinity profiles.
Content Support
* Draft short research summaries, data‑led insights, and supporting paragraphs for reports or blogs.
* Help format research outputs, including charts, tables, and presentations.
* Assist preparing content for Techtelligence surveys, newsletters and insight briefs.
* Ensure research content is accurate, sourced, and aligned with editorial standards.
Project Support & Administration
* Organise research references, documents, and knowledge repositories.
* Support project timelines, ensuring tasks are completed on schedule.
* Coordinate with Marketing, Editorial, and Commercial to deliver research projects smoothly.
* Maintain research calendars and assist with internal reporting.
Required Skills & Experience
* Strong written communication skills; able to summarise complex topics clearly.
* Analytical mindset with high attention to detail.
* Comfortable working with data in spreadsheets or basic analytics tools.
* Ability to research reliably using online sources, industry reports, and public datasets.
* Organised, proactive, and able to juggle multiple tasks.
* Interest in enterprise technology markets (AI, UC, CX, cloud, digital workplace).
Nice to Have
* Experience with WordPress, GA4, Looker Studio, or similar tools.
* Experience producing reports, insights, or structured research deliverables.
* Background in business, marketing, data, journalism, or similar.
Success Indicators
* Timely delivery of research tasks and content support.
* High‑quality insight summaries and data contributions.
* Well‑maintained research documentation and taxonomy structure.
* Consistent support across Techtelligence content and commercial projects.
* Positive feedback from Editorial, Marketing, and Commercial stakeholders.
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