San Carlo Haleare hiring a Host!
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Qatar and with new sites set to open inMiami.
ColleagueBenefits:
* Free Meals on Duty- Delicious, healthy meals, all free
* 50% Staff Discount- For you and your friends and family, in any of our restaurants around the UK
* Refer a Friend- Bring your friends and earn up to £1,000 per person
* Elevate Training Academy- Commitment to training and continuing professional development with our San Carlo training app
* Volunteering Days- Give back with dedicated volunteering days, making a positive impact in your community
* Squadra App- Offering you discounts and rewards with thousands of companies worldwide
* Wagestream- Access to earned pay at any point of the month
* Legal and Financial Advice- Free legal and financial advice for you and your family
* Colleague of the Month- Monthly recognition awards where all San Carlo colleagues are celebrated
* San Carlo Awards- Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
* Global Opportunities- The chance to work at one of our many international restaurants, from Dubai to Miami
* Best in Class Pension- San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
* Greeting guests as they enter the restaurant and welcoming them.
* Managing the restaurant's waiting list and seating guests promptly and efficiently.
* Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
* Answering phone calls and managing reservations.
* Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.
* Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
* Keeping track of table turnover and communicating table availability to servers.
* Handling any customer complaints or issues in a courteous and professional manner.
* Maintaining accurate records of guest counts and reservations.
Required Qualifications & Experience:
* Experience in a similar role
* Excellent communication skills
* Meticulous attention to detail, highly organised and capable of handling multiple tasks
* A proactive self-starter who can work independently with good judgement and minimal direction
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