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Credit Controller 9-12 months, Maternity cover, Carlisle
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Client:
DYKA
Location:
Carlisle, United Kingdom
Job Category:
Finance
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EU work permit required:
Yes
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Job Reference:
5bc003473fc6
Job Views:
14
Posted:
01.05.2025
Expiry Date:
15.06.2025
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Job Description:
Company Description
At JDP, we’re experts in civils drainage and water management. For over 50 years, we’ve been providing quality products, knowledgeable staff, dedicated delivery, a national branch network, and technical assistance, making us a one-stop shop for our customers. We pride ourselves on excellent customer service and being a great company to work for.
Job Description
We are seeking a Credit Controller to join our Head Office team in Longtown for 9-12 months.
The ideal candidate will have experience in all aspects of credit control, familiarity with credit agencies and information services, a professional telephone manner, high accuracy, and proficiency in Excel and Outlook. Experience with SAP Business One is a plus.
Responsibilities and Duties:
1. Sole responsibility for your ledger.
2. Prioritize workload, contact customers, and bring in cash to meet targets.
3. Allocate incoming payments accurately.
4. Communicate effectively with departments, branches, and external bodies.
5. Handle customer calls and queries.
6. Coordinate with sales offices to resolve invoice issues and raise credit notes.
7. Make credit limit decisions following company procedures and manage overdue accounts.
8. Troubleshoot daily problems to prevent recurrence.
9. Maintain and update customer credit limits, proactively seeking higher limits when needed.
10. Keep detailed ledger records and escalate potential bad debts.
Applicants must be UK-based with the right to work; sponsorship is not available for this role.
Qualifications
A good understanding of customer operations processes and best practices in customer service is beneficial. Knowledge of SAP Business One is advantageous but not required.
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