A local government authority in Oxfordshire seeks a Specialist Customer Service Officer to provide first-contact support for residents. You will be responsible for addressing inquiries, processing referrals for adult social care, and managing sensitive situations with professionalism. The role requires excellent communication skills, a strong desire to help, and experience in customer service. This position offers hybrid working with training opportunities and generous benefits including annual leave and pension contributions. #J-18808-Ljbffr