Housing manager

Housing Manager Local Authority

Department: Economy

Division: Neighbourhood Services

Reports to: Senior Housing Manager / Housing Manager

Direct Reports: Housing Officers and Housing Assistants

Temporary role: 12 weeks in the first instance, with possible extension

Day Rate: £300 (Umbrella), Inside IR35

Location: London, Local Authority Sector (onsite)

Interviews: Will take place immediately with a view to a start shortly thereafter


Overview

Lead and manage a team delivering a high-quality, value-for-money neighbourhood housing service. The role ensures effective housing advice, strong stakeholder engagement, safe and sustainable communities, and improved resident satisfaction and quality of life.


Responsibilities

* Lead and manage a team of Housing Officers and Assistants to deliver efficient and effective neighbourhood housing services.
* Contribute to the development and delivery of business plans and budgets for neighbourhood services.
* Ensure team members understand their contribution to corporate objectives and promote engagement, motivation, and accountability.
* Work with stakeholders and local communities to provide joined-up services that enhance residents’ quality of life.
* Monitor adherence to tenancy terms and conditions, including tenancy checks and estate inspections, to maintain excellent estate standards.
* Ensure compliance with recommendations from fire risk assessments and other regulatory obligations.
* Deliver effective approaches to anti-social behaviour and domestic violence cases, ensuring timely and sensitive responses.
* Manage voids, rehousing, and lettings processes to maximise income and maintain efficient turnover.
* Represent housing services at forums, internal/external meetings, and court hearings as required.
* Drive service improvement and continuous learning by analysing KPIs, resolving complaints, and implementing innovative solutions.
* Promote equality, diversity, and inclusion in service delivery and staff management.
* Build strong partnerships with residents, tenant and resident associations, council teams, third sector organisations, and other stakeholders.
* Ensure decisions and actions support sustainability and environmental initiatives.
* Experience working for a local authority highly desired


The post holder may be required to undertake other duties appropriate to their skills and experience and adapt to changing service needs.


IF you have the skills and experience required for this role and you are available to start immediately, please submit your CV for immediate review