£27,000 – £30,000 plus excellent bonus and benefits.
New Leaf Search has partnered with a specialist finance provider in its search for a Customer Services Lease Administrator.
Salary: £27,000 – £30,000 plus excellent bonus and benefits. Location: UK, Flexible Location for Homebased or close to Southampton for Hybrid working.
The Role
This is an excellent opportunity to join a dynamic customer services and lease administration team within a growing asset finance business.
You will support the full lifecycle of finance agreements, ensuring high levels of accuracy, service delivery and customer support across a broad range of administrative and customer service activities.
Key Responsibilities
* Process and load new finance agreements onto internal systems within agreed SLAs
* Set up direct debits and maintain accurate contract records
* Produce rental invoices and annual VAT statements
* Manage customer queries through to resolution
* Handle customer complaints in line with company policy and procedures
* Generate settlement figures accurately and efficiently
* Administer contract lifecycle activities including novations, extensions and reschedules
* Maintain high levels of customer service, compliance and operational accuracy
* Support team objectives and contribute positively within the wider business
Candidate Profile
* Strong administrative and organisational capability
* Excellent attention to detail and accuracy
* Good working knowledge of Word, Excel, Outlook and database systems
* Strong communication and customer service skills
* Problem-solving capability with a proactive approach
* Experience within asset finance or financial services advantageous
We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing.
You will also require relevant in-country experience; without which, your application will not be considered.
Contact us for a confidential discussion.
Apply in confidence by sending your CV.
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