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Social media manager & content creator

Sutton (Greater London)
The Belfry Hotel & Resort
Social media manager
Posted: 15h ago
Offer description

The Belfry
Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms
and suites, several restaurants and bars, events and meetings spaces, a leisure
club and spa. Our three golf courses, including The Brabazon, are recognised as
world-class, and home to this year’s Betfred British Masters. Whether you're
drawn to our iconic golf courses, the serenity of the spa, the excitement of
guest services, or our behind-the-scenes operations, there's a place for you in
our vibrant team.



The Belfry
has undergone a major expansion and renovation with an investment of over £80
million, marking a new and exciting chapter in our history. The resort has been
transformed with the addition of The Masters Suite, a stunning new event space,
149 additional bedrooms, a state-of-the-art leisure club and a host of other
enhancements that elevate the Belfry experience like never before.



We believe
in taking care of our team just as much as we do our guests. That's why we were
named in the 2024 Caterer’s Top 30 Best Places to Work, as well as
Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new
and unparalleled resort.






Marketing



Join the
marketing team at The Belfry Hotel and Resort, winners of Marketing Team of the
Year 2024 and nominated for The Hotel Marketing Awards in 2025. We are a vibrant, fast-moving team, setting
the standard for hospitality with bold campaigns, innovative digital
experiences, and standout storytelling. Every day, we excite our audiences and
deliver results that make our brand shine. We’re on the lookout for a creative
content expert who’s ready to bring their passion, drive, and fresh ideas to a
team that’s already excelling—and take our social media marketing to the next
level.






Salary



The
on-target earning potential for this role is £34,220.80 annual salary,
compromising of a base salary of £32,640.00 plus a qualified estimate of £1,580.80
gratuities per annum.






About the
role



As a Social
Media Manager & Content Creator, your key responsibilities are:



·
Developing
social media strategies with the aim of increasing brand awareness, engagement
and sales



·
Responsible
for managing, creating and scheduling all content on social media channels
including Insta, Facebook, TikTok, X, LinkedIn



·
Manage
the content calendar to ensure a regular presence across all channels is tied
in with wider activity including email marketing, website updates and digital
campaigns



·
Manage
The Belfry’s photography and videography requirements to ensure the visual
identity of the brand represents the Resort’s aspirations across social,
website and emails



·
Liaising
with other departments to create an engaging social media content that touches
all areas of the resort



·
Collaborating
with design team when necessary to provide attractive and engaging campaigns



·
Working
with the PR Team to create news stories and blog content



·
Monitoring,
tracking and reporting on all relevant channels



·
Keeping
up with trends and technologies



·
Identify
relevant influencers on social media and ensure collaborations are manged with
the PR team



·
Monitoring
and responding to guest feedback, comments and social media posts



·
Collaborate
with the Commercial Marketing team to support the overall business needs






About you



The ideal
candidate will have 2-3 years’ experience of planning and creating digital
content for a range of audiences.
Previous experience in a similar role is a must. Hotel, Resort &
Hospitality industry preferred.



You will
have:



·
Experience
and understanding of social media marketing



·
Demonstrable
experience of creating and editing video and photography



·
Be
a good storyteller with a creative eye



·
Ability
to interpret brand visual tone and style



·
Excellent
project management, organisational and interpersonal skills



·
Ability
to manage multiple priorities and meet deadlines whilst producing high-quality
work



·
Capacity
for innovative and creative thinking



·
Experience
with Indesign or other similar software to create engaging assets



·
Team
player with the ability to work under own initiative



·
Highly
motivated, pro-active and results driven



·
Excellent
attention to detail



·
A
quick learner



·
Organised
and self-motivator with the ability to remain calm under pressure



·
Prepared
to work weekends and evenings when required






Belfry
Benefits



Learning
& Development



We inspire
and develop our team through on-the-job coaching & mentoring, in-house
training and provide access to our online learning platform, The Belfry Campus.
We offer apprenticeships in a host of subjects delivering nationally recognised
qualifications to help advance careers, and our LEAD development programme
empowers and inspires our teams to grow from Team Member through to Executive
roles. We aim to promote internally where possible, nurture ambition and ensure
all our team looking to progress have development plans in place, to support
you to achieve your potential.






Wellness



We
prioritise your wellbeing with discounted gym memberships and wellness
programmes for personal growth. Partnering with The Burnt Chef Project, we
offer mental health support and access to funded counselling. Our healthcare
schemes include life assurance, 24-hour GP services, and health cash-plans,
while our Menopause Support programme provides tailored assistance. With
Wagestream access, you can easily track earnings, manage savings, and access
wages on your terms, promoting financial wellness. Our Cycle2Work scheme
supports sustainable travel for environmental and team wellbeing.






Showing
our appreciation



We
appreciate our team with our annual Belfry Awards, long service recognition,
and extra holidays for loyalty and team events. Enjoy discounts at our resort's
restaurants, bars, spa, and golf, for you and your friends & family. Access
to Perkbox provides discounts & vouchers for everyday use plus on the spot
rewards for your hard work. We provide free parking, a subsidised taxi service,
and complimentary meals during shifts.






Making a
difference



We are
committed to sustainability and are proud of our Silver Award from Green
Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands,
prioritises giving back to our local community and protecting wildlife. We
integrate ESG into everything we do, from charity initiatives, raising over
£20,000 last year, to golf course maintenance. We track charitable work at
personal, departmental, and resort-wide levels to showcase our community
contributions.






Our
Values



Working here
is more than ‘just a job’: we are a community that values each individual’s
contribution and growth, whilst supporting each other’s success - regardless of
department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions,
Better Together, and Deliver Every Day – aren't just words; they're the
foundation of our culture and the essence of who we are.



If you're
seeking a place where you can contribute, grow, and have a lasting impact –
then the Belfry Hotel & Resort is the place for you.

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