The ideal candidate will be able to effectively coordinate with the Sales and Logistics teams. They should be comfortable answering inbound phone calls, distributing leads to sales representatives and handling enquiries. They should also possess a friendly demeanor so they can effectively interact with office visitors and ensure the smooth running of our Showroom / Depot.
Responsibilities
* Oversee all administrative duties in the office and ensure that office is operating smoothly.
* Perform front of house duties: greet visitors, answer and direct phone calls.
* Act as a support contact for Sales Team, providing key insights and updates on orders and delivery etc.
* Interface with other internal departments (e.g., Logistics, Production, Estimating and Finance) as required to ensure that customer opportunities are managed quickly and effectively through the sales funnel.
* Manage all intercompany sales and purchase orders.
* Outbound calls to customers / suppliers to follow up on orders, back orders, deliveries, etc.
* Manage office supplies inventory and place orders as necessary.
* Maintain professional liaison with customers, management and other departments in a pleasant and professional manner to ensure efficient promotion and running of the business.
* Ensure office and showroom is kept clean and tidy at all times.
Qualifications
* Experience with administrative and clerical work Proficiency in Microsoft Office suite & a ERP Accounting System, Sage 200 is advantageous
* Minimum of 3 - 5 years of work experience in an administrative/office management role.
* Strong communication skills
* Strong organisational and time management skills, and ability to prioritise.
* Must be a self-starter and driven.
* Strong problem-solving skills and analytical abilities.
* Friendly and upbeat demeanor