Administrator
Salary: £23,000 – £27,000 per annum
Location: Milton Keynes (Fixed Location)
About Our Client
Our client is a supported living housing provider based in Milton Keynes. As a growing organisation, they are committed to delivering high-quality housing and support services to their clients while fostering a positive, inclusive and supportive workplace culture. They are now seeking a full-time Administrator to support their Directors and Housing Team which will contribute to the smooth and effective operation of their services.
Role Overview
The Administrator will play a key role in the day-to-day administration of their supported housing services. You will provide comprehensive administrative support to the Housing Team, ensure compliance with regulatory and local authority requirements and help maintain high property and service standards. This role is essential in supporting tenants, housing officers and external partners through accurate record-keeping, effective communication and efficient processes.
Key Responsibilities:
1. Support housing management functions to include, move-ins, voids and check outs
2. Manage and process property requests and requirements from care providers
3. Assist with Housing Benefit and exempt accommodation documentation
4. Monitor, track and manage property safety certificates to ensure regulatory compliance
5. Handle and process correspondence with local authorities, care providers, landlords, tenants and contractors
6. Maintain accurate and up-to-date records and filing systems (written and digitally)
7. Handle inbound and outbound telephone calls, providing information and support as required
8. Liaise with care companies, landlords and contractors via phone and email
9. Support housing officers with arranging inspections and scheduling maintenance and repair visits
Ideal Candidate:
10. Proven administrative experience, ideally within the housing or property sector
11. Strong organisational skills with excellent attention to detail
12. Excellent written and verbal communication skills
13. Ability to manage multiple tasks and prioritise workload effectively
14. Proficient in Microsoft Office and relevant administrative systems
15. A collaborative team player with a proactive and solution-focused approach
16. Commitment to continuous improvement and high service standards
Benefits:
17. 28 days’ annual leave, inclusive of bank holidays
18. Flexible working hours to support work-life balance
19. Opportunities for professional development and career progression
20. Training and ongoing support within the role
Equality, Diversity & Inclusion
Our client is committed to promoting equality, diversity, and inclusion. They welcome applications from individuals of all backgrounds and experiences.
If you are a motivated and organised professional with a passion for supporting high-quality housing services, our client would love to hear from you.