Veterinary Receptionist – St Kitts Hartley Wintney
Part - time – 22 hours per week
We're looking for a friendly and organised Veterinary Receptionist to join our growing team at St Kitts Vets in Hartley Wintney.
About Us
St Kitts Vets is an RCVS-accredited, independent, family-run group of four small animal practices. We've built a loyal client base by focusing on excellent care for pets and their people. Our Hartley Wintney branch is a rewarding place to work, with a welcoming and supportive team that includes Receptionists, Vets, Registered Nurses, Student Nurses and Nursing Assistants.
About the Role
As the first point of contact for our clients, you'll play a key role in shaping their experience. The position includes a mix of front desk and admin tasks such as:
* Greeting and supporting clients in person, by phone, and via email
* Booking appointments and managing the diary
* Dispensing medication and taking payments
* Registering new clients and maintaining accurate records
* Supporting the team with various other admin duties
The work is varied, and no two days are the same. It's a busy environment that requires a cool head, a warm manner, and good attention to detail.
Shift pattern: Monday – Friday shifts between 8am – 7pm. 1 in 4 Saturdays 8.30am – 4pm and up to 4 Sundays a year at our Basingstoke branch.
Please note, that although there is a regular shift pattern, there may be occasions where flexibility is needed to cover holidays and sickness.
About You
We're looking for someone who:
* Can show empathy and professionalism when dealing with worried pet owners
* Works well under pressure and enjoys a fast-paced role
* Is confident juggling multiple tasks
* Has strong organisational and time-management skills
* Is a team player with great communication skills
* Is computer literate and comfortable using new systems
* Has a full UK driving license and access to a car (travel between clinics may be required)
What We Offer
* 5.6 weeks' holiday per year (pro rata for part-time)
* Staff discount on veterinary treatment for two pets
* Workplace pension scheme
* Staff social events
If you're friendly, reliable, and keen to be part of a dedicated team that values client care and teamwork, we'd love to hear from you.
Please send a cover letter along with your CV
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 22 per week
Benefits:
* Company pension
* Employee discount
Work Location: In person