Operations Coordinator
Location: Bracknell - Office based
Salary: £30,000 - £35,000
Hours: Full-time, 37.5 hours per week (Monday to Friday)
Permanent
We are recruiting on behalf of a well-established professional organisation seeking an Operations Coordinator to support the delivery of a range of business services to industry clients and members.
This is a varied and fast-paced role where the Operations Coordinator will support the coordination and administration of several commercial service areas, ensuring the smooth delivery of client-focused programmes, training activities and industry communications.
The successful candidate will work closely with internal teams and external stakeholders, ensuring operational processes run efficiently while maintaining a high standard of service delivery.
Operations Coordinator - Key Responsibilities
* Support the administration and coordination of client and member subscriptions, including renewals, invoicing and payment processing
* Assist in preparing industry communications, newsletters and programme updates for clients and stakeholders
* Maintain accurate client and member records within the CRM system
* Provide operational support for commercial projects and services, including managing project references, purchase orders and invoicing processes
* Assist with the coordination and administration of training programmes, courses and industry events
* Prepare professional documentation including presentations, proposals and supporting materials
* Support website updates and online content management via CMS systems
* Ensure smooth day-to-day operational processes across multiple service functions
* Deliver a high level of customer service to business clients, members and internal stakeholders
What We Are Looking For
* 3-5 years' experience in an operations, administration or coordination role within a B2B or professional services environment
* Strong organisational skills with the ability to manage multiple priorities
* Excellent Microsoft Office skills, particularly Excel and PowerPoint
* Experience working with CRM systems or client databases
* Exposure to CMS platforms, training platforms or digital systems would be beneficial
* Understanding of invoicing, purchase orders and basic finance processes
* Strong communication and stakeholder management skills
* Ability to work collaboratively across different teams
Key Attributes
* Highly organised and detail-oriented
* Strong client service mindset
* Proactive and solution focused
* Professional communication skills
* Comfortable working in a collaborative and fast-moving environment
Apply today!