Service Coordinator - Friendly Team Environment!, Loughton
Location: Loughton, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 8244361205f8
Job Views: 3
Posted: 10.05.2025
Expiry Date: 24.06.2025
Job Description:
Location: Loughton, Essex
Working Hours: Monday - Friday, 9am - 5pm / 8am - 4pm
Benefits: 20 days annual leave + Bank Holidays (increasing with service), pension scheme, on-site gym, employee of the month prizes, on-site parking
Join a successful and reputable company in Loughton, known for its friendly and supportive team environment. We are seeking a dedicated Service Coordinator to join our client's dynamic team on a permanent basis. The ideal candidate will have experience in a similar role within the facilities or construction industry, demonstrating a proactive and organized approach.
Responsibilities:
* Coordinate and dispatch reactive and proactive works to engineers and contractors across various locations, ensuring SLAs are met.
* Assist in product purchasing and order fulfillment activities, including taking orders and determining appropriate shipping methods.
* Monitor product order shipments to ensure on-time delivery and liaise with customers regarding ETAs and related issues.
* Provide quotations and proposals in response to customer requests.
* Produce RAMs and maintain a database of customer sales and invoicing records.
* Contact customers regarding contract/visit cancellations to determine cause and possible corrective measures.
* Manage the fulfillment cycle from enquiry through to job completion.
* Handle incoming phone calls related to clients, engineers, sales, and customers, managing and resolving customer enquiries and complaints.
Office Angels is an employment agency committed to equal opportunities. We value diversity and inclusion, showcasing talents, skills, and unique experiences in an inclusive environment. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an Equal Opportunities Employer.
#J-18808-Ljbffr