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Senior ict support officer (cyber threat detection)

Wrexham
Betsi Cadwaladr University Health Board
Support officer
Posted: 28 October
Offer description

Overview

You'll be joining the Cyber Security and Compliance Team, reporting to the Cyber Security and Resilience Manager, and be responsible for proactively monitoring and protecting the ICT Infrastructure from Cyber threats, ensuring the resilience of systems which underpin critical patient services. Provision of a virtual Security Operations Centre function, including monitoring and reviewing the Security Information & Event Management system and other controls. Proactive analysis and identification of suspicious/malicious activity. Evaluation of data for patterns and trends in incidents, ensuring corrective and preventative actions. Support the Cyber Security Awareness Programme, addressing Information Security Management System, Cyber Essentials, and NIS-R requirements. Maintain up-to-date knowledge of cyber threats and apply this through threat hunting. Assist in developing and delivering monitoring systems to measure compliance with standards. Provide advice and guidance on ICT, Information, and Cyber Security queries, using available controls and technologies to balance user needs with system and information security.


Responsibilities

* Monitor and protect the ICT Infrastructure from cyber threats and ensure system resilience for critical patient services.
* Provide a virtual Security Operations Centre function, including SIEM monitoring and review.
* Proactively analyse and identify suspicious or malicious activity; evaluate data for incident patterns and trends; implement corrective and preventative actions.
* Support the Cyber Security Awareness Programme and address information security management system, Cyber Essentials, and NIS-R requirements.
* Maintain up-to-date knowledge of cyber threats and apply knowledge through threat hunting.
* Develop and deliver monitoring systems to measure compliance with standards.
* Provide advice and guidance on ICT, information, and cyber security queries, balancing user needs with security controls.


Qualifications and Skills

* Significant experience in a complex ICT environment, ideally with ICT security exposure.
* Knowledge of complex ICT configurations, coding principles, structured query languages, system and OS logs, Windows technologies, and multi-vendor environments.
* Skilled in Troubleshooting complex technical issues.
* Ability to discuss problems and work with 3rd parties on fault resolution; assess potential cyber security threats, incidents and risks; identify actions to mitigate or eliminate these.
* Proven ability to analyse and present information clearly; ability to use initiative to analyse problems and propose solutions; self-initiated research into complex attack techniques, vectors and threats.
* Ability to influence, persuade and negotiate with staff at different levels; sound judgment, decision making, and organisational skills.
* A broad range of ICT skills; excellent communication skills.
* Desirable: ability to speak Welsh.


About BCUHB

BCUHB North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales.


Organisational Values

Join our team and be supported in line with our Organisational Values and the 'Proud to Lead' competence framework. We are committed to equality and diversity and welcome applicants under the Disability Confident Employer scheme.


Application and Language

Please check your email account regularly. Successful applicants will receive recruitment correspondence via the email on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than those submitted in English.


What we’re looking for

* Ability to discuss problems and work with 3rd parties on fault resolution.
* Ability to assess potential cyber security threats, incidents and risks; identify actions to mitigate or eliminate these.
* Proven ability to analyse and present information clearly.
* Ability to use own initiative to analyse problems and propose solutions; conduct self-initiated research into complex attack techniques, vectors and threats.
* Ability to influence, persuade and negotiate with staff at different levels; sound judgment and organisational skills.
* A broad range of ICT skills and excellent communication skills.


Organisational Opportunity

At BCUHB ICT, we are transforming patient care and outcomes through technology and smarter ways of working. Our Digital Strategy focuses on streamlining operations, optimising resources, and fostering collaboration and continuous improvement. This is your chance to contribute to major digital advancements in healthcare.


Benefits

* Up to 34 days holiday entitlement plus bank holidays
* Generous employer pension contributions
* Agile and flexible working options
* Membership of the British Computer Society
* Car leasing options
* Cycle to Work scheme
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