Equal Opportunities:
All service users are equally entitled to have their needs met in a fair and balanced way. Team Leaders are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any service users or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.
Duties & Responsibilities
To meet the needs of young adults through:
Ensuring that each member of staff is aware of each service user’s care plan and their responsibilities for its implementation
Attending service user’s reviews and planning meetings to provide information and achieve best outcomes for service users.
Undertaking direct work with service users to promote independence and personal development.
Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place.
Facilitating and overseeing all medical needs.
Chairing monthly service user meetings.
Managing behavioural issues within the home.
To lead a staff team through:
Providing supervisory support and direction in relation to staff duties and responsibilities
Taking responsibility for planning shifts and ensuring their smooth running when on duty
Providing consultation and informal advice and support to staff in relation to day to day matters
Offering 1:1 supervision to staff in line with CQC fundamentals.
Contributing to team and staff meetings to facilitate good communication and staff development
Ensuring staff work within the Home’s policies, procedures and CQC fundamentals.
Providing managerial control and direction in relation to staff duties and responsibilities
Supervision of staff including new starters during their probationary period
Supporting the induction process for new starters
Develop a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to make appropriate decisions
Identifying and progressing individual training and development needs of staff in the context of their personal development plans
Undertaking annual appraisal of staff
Addressing issues in relation to conduct and competence of staff
Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities
General Responsibilities:
To assist the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purpose
To drive company vehicles – subject to policies and procedures
To work on a rota basis according to the needs of service users
To ensure that resources are allocated appropriately and financial records are accurately maintained under the direction of the Registered Manager and/or the Deputy Manager
To receive supervision in line with CQC fundamentals and to take responsibility for personal development and progress of individual training needs
To carry out all other reasonable tasks as directed by the Registered Manager and/or the Deputy Manager
To deputise in the absence of the Registered Manager and/or Deputy Manager
To develop systems which ensure the effective allocation of resources through:
Ensuring adequate staffing levels that meet the needs of the service.
Ensuring that budgets are managed effectively and the use of finances is properly monitored including petty cash returns, weekly attendance records
Ensuring that company vehicles are clean and regularly maintained
Monitoring closely the fabric of the building (including fixtures, amenities and grounds) and taking remedial action where necessary
To promote the efficient and effective operation of the Home through:
Developing through consultation with service users and staff completing person centred care plans.
Clarifying expectations in relation to maintaining the Home in a clean and orderly condition
Ensuring that there are appropriate and adequate reporting and recording systems in place to comply with CQC fundamentals.
Attending to all administration issues in relation to the Home and the provision of weekly management information reports for Central Services
To complete on call responsibilities.
TEAM LEADER
PERSON SPECIFICATION
Essential
1. Desirable
2. Qualifications
3. Secondary Education with good standard of literacy and numeracy
4. Diploma Level 3 in Children or working towards this.
5. Current driving licence
6. Management/Supervisory qualifications
7. Knowledge & Skills
8. Knowledge of CQC
9. Awareness of Equal Opportunities
10. Mental capacity assessment and DOLS
11. Ability to manage teams effectively
12. Ability to communicate in writing and BSL signing
13. Excellent organisational skills
14. Ability to motivate staff.
15. IT competent use of word and excel.
16. Counselling Skills
17. Team Building Skills
18. Supervision Skills
19. Working alongside Multi agencies
Experience
1 year’s residential experience in care establishment.