Shift lead (ni)

B&Q Shift Lead (NI) – B&Q Newtownabbey, Northern Ireland


Overview

Full time, Part time or Job Share – 18.5-36.75 hours per week. Permanent Contract. £14.50 per hour + Pension + 6.6 weeks holiday.


What's the job?

Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop.


Key responsibilities

* Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
* Make sure colleagues are deployed correctly to "make every customer count" throughout your shift.
* Be the first point of contact for customers and colleagues.
* Make sure our stores are safe at all times.


What we need

* Passionate about customers and doing the right thing for them.
* Like to have a global view and not be constrained to specific areas of the store.
* Safety conscious and use an eye for detail to spot compliance opportunities.
* Enjoy interacting with colleagues and working in a team.
* Like to bring energy to each day and motivate those around you.
* Confident to have autonomy and trust to make decisions for the customer at pace.


What's in it for you?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative. You’ll have access to networks that represent our colleagues and allies to help us put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best.

Benefits include:

* Award-winning pension scheme
* ShareSave options
* 6.6 weeks holiday
* Payroll giving
* Employee Assistance Programme
* Shopping discounts
* Colleague wellbeing benefits and lots more

If you need adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.

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