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Client:
New York State
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
3d5fa32b8a2f
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
The Information Technology Specialist 2, SG-18 assigned to the Troop Communication section provides technology and support services to State Police assets within their assigned Troop. Reports to the Technical Sergeant Communications.
Duties include:
1. Application support: Microsoft Office, TraCS, SJS/Niche, Citrix, eJustice.
2. Vehicle platform support: Tablets, AVL, County CAD systems, LPR.
3. Technology system support: ATAK, Livescan, Interview Room Recording Systems, Axon Body Worn Cameras.
4. Network support and troubleshooting, wire and cable maintenance.
5. Station telephone system support and troubleshooting, including ADT telephones.
6. Cellular phone and RSA Token support (iPhone/Android).
7. Provide training and operational aids.
8. Maintain inventory database and records.
9. Test, assess, and implement new technologies.
10. Oversee and collaborate with service vendors.
11. Operate Mobile Command Vehicle (MCV) at events and maintain IT systems.
12. Program mobile/portable radios.
13. Work with Business Integration Services Unit (BISU) on new system impacts.
14. Participate in testing new software and hardware with vendors and consultants.
15. Assist in enforcing agency information security protocols and report breaches.
16. Perform duties including occasional unscheduled overtime, evenings, and weekends as needed.
Minimum Qualifications:
* Bachelor's degree or higher, including or supplemented by 15 semester credit hours in computer science.
* OR a Bachelor's or higher degree in any field plus one year of IT experience.
* OR 60 semester credit hours including 15 in computer science plus one year of professional IT experience.
* OR two years of professional IT experience.
Preference may be given to candidates with relevant IT certifications. Additional credentials or background checks may be required for some positions.
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