Summary Ready to kickstart your career in administration with a logistics twist? Inna Freight Ltd is looking for a proactive and detail-driven Admin & Compliance Apprentice to join our fast-growing freight operations team. You'll get real experience in compliance, admin, transport documentation, team support and marketing and business systems. Wage £13,741 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours Monday to Friday 9:00am- 5:00pm (35 hours/week) 35 hours a week Start date Monday 22 September 2025 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Freight Admin & Office Support Handle daily office tasks including filing, scanning, and answering phone/email queries Maintain databases of clients, shipments, and vehicle compliance documents Assist the Operations Manager with logistics coordination and documentation Create and maintain driver folders, licence checks, and training records Help keep supplier and client records up to date Monitor and update transport compliance logs and MOT/tacho deadlines Compliance & Business Processes Support internal audits for transport and admin functions Learn how to manage policy updates, insurance files, and health & safety checklists Ensure all business processes follow regulatory standards (including DVSA and Companies House requirements) Communication & Coordination Coordinate between departments to ensure documents and communications flow smoothly Book meetings, take notes, and follow up actions in team communications Support with preparing internal newsletters, compliance alerts, and office notices Digital Systems & Tools Use systems like Xero, Google Drive, and project trackers Help with setting up direct debits, checking invoices, and basic reconciliations Create presentations or reports when needed by the team Assist with social media and marketing updates (LinkedIn, email campaigns) Where you'll work 205 SOUTH STREET ROMFORD RM1 1QX Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. College or training organisation NEWHAM COLLEGE OF FURTHER EDUCATION Your training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Your training plan Off-the-job training will take place at Newham College's apprentice training centre More training information You will attend college on a day-release basis to work towards the Level 3 Businss Administrator apprenticeship standard Requirements Essential qualifications GCSE in: English (grade 4) Maths (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Interest in logistics About this company Are you ready to kickstart your career in business administration with a logistics twist? Inna Freight Ltd (part of the INNA Group) is on the hunt for a proactive and detail-driven Admin & Compliance Apprentice to join our fast-growing freight operations team. You'll get real experience in compliance, office admin, transport documentation, and team support—plus exposure to marketing and business systems. This is your chance to be part of a supportive team, learn new skills, and gain a qualification while making a real impact. Company benefits •Learn from experienced managers •Develop cross-industry skills •Flexible support from your team and training provider •Friendly and supportive environment •Opportunity to progress to a permanent role after your apprenticeship After this apprenticeship Opportunity to grow into a permanent Admin or Compliance role after your apprenticeship Ask a question The contact for this apprenticeship is: NEWHAM COLLEGE OF FURTHER EDUCATION Andrew Marriott andrew.marriott@newham.ac.uk The reference code for this apprenticeship is VAC1000330665.