Role Responsibilities
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer satisfaction. You will lead the store team in the absence of the Store Manager and ensure high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package and Company Overview
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omnichannel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial wellbeing:
* 25% colleague discount in-store and online
* Financial wellbeing support including education tools and salary advances
* Seasonal incentive schemes
* Opportunities to apply for Retail Apprenticeships
* Access to learning and development resources
* Discounts across numerous UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career aspirations, click 'Apply Now'. We reserve the right to close the vacancy early once sufficient applications are received. Apply early to avoid missing out.
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