About The Role
At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.
Responsibilities
* Greet customers with warmth and professionalism
* Assist customers in selecting optical and hearing products
* Provide clear, helpful advice on frame styles, lenses, and hearing care
* Process sales and bookings using in‑branch systems
* Support stock management and merchandising
* Keep the store clean, welcoming, and well presented
* Work closely with Optometrists, Hearing Aid Audiologists, and the wider branch team to ensure a seamless customer journey
What We’re Looking For
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
* Competitive salary with opportunities to progress
* Full training and support from day one
* Staff discounts on optical and hearing products
* A welcoming team and family‑run company culture
* Career pathways into senior sales, management, or clinical roles
* Generous staff discount scheme
* 28 days annual leave including bank holidays (pro‑rata)
Leeds, England, United Kingdom
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