Position Overview:
Working closely with the HR, IT Service Desk and senior management teams, office administrators are responsible for keeping offices running smoothly. This role involves a wide range of duties, including:
1. Arranging daily food deliveries with caterers and suppliers and ensuring SLAs are met.
2. Greeting visitors and coordinating in person or VC meetings.
3. Producing high quality emails and messages to individuals at all levels of the organisation.
4. Liaising with multiple external suppliers and building management to maintain the office’s physical environment; whether that be cleaners, plumbers, electricians, engineers or building management.
5. Maintaining the office stationery, business cards and company branded equipment.
6. Ensuring meeting rooms are tidy, well stocked and ready to use.
7. Processing inbound/outbound mail to the London office, distributing to employees and arranging couriers or international carriers.
8. Using Workday daily to submit office expenses.
9. Working with our Technical Service Desk team to coordinate desk moves and troubleshoot hardware issues for users.
10. Office space planning for new joiners and overseas visitors.
11. Supporting HR with onboarding/offboarding processes.
12. Managing multiple internal systems and processes, completing data entry to ensure accurate collation of information.
13. Ensuring health and safety standards are up to date, proactively arranging fire safety/first aid training for employees as needed.
14. Planning office events at various new and interesting venues across London.
15. Contract negotiation with external vendors, including liaising internally with Legal and Finance departments.
16. Proactively supporting the London Office Manager and Global Head of Office Management with projects, and new team workflows.
Required Qualifications:
This role requires a person who is confident of their own abilities, able to juggle several requests at any one time, and able to remain friendly and approachable when communicating with multiple personalities.
17. Bachelor’s degree level education or equivalent
18. 3 years’ experience in a similar role
19. Strong proficiency in Microsoft office, specifically Outlook and Excel
20. High level of confidence using software and internal platforms and ability to pick up new systems very quickly
21. Experience using an issue tracking system or ticketing software
22. Experience with Workday for expensing is a bonus
23. Previous roles in finance industry are a bonus
24. Use of floorplan management software in previous roles is a bonus
25. Able to work occasional weekends or events, as needed