Sample Entry Coordinator
Overview
Alex Stewart International are currently looking for a Sample Entry Coordinator to join our team. The successful candidate will provide sample coordination services for all commodities within AS International Corporation, entry of sample information into the laboratory database, and co-ordinate sample subcontracting and dispatch.
RESPONSIBILITIES AND KEY TASKS
1. End-to-end responsibility for each appointment.
2. Input the relevant and accurate data for each sample entry.
3. Attention to detail to ensure all sample aspects are managed and completed.
4. Co-ordination of assay samples, storing, distribution, and analysis.
5. Contribute to the laboratory services by ensuring an up to date source of information for effective job execution.
6. Provision of first class customer service.
7. Liaising with customers by maintaining regular contact and building rapport on business related issues.
8. Database management in accordance with Company procedures.
9. Assist in dispute resolution.
10. Assistance and support for ISO and UKAS accreditations.
11. Assist with Quality Accreditation Projects, Health and Safety procedures and policies.
12. Undertake responsibilities in a flexible manner and in accordance with Company policies and procedures.
ESSENTIAL KEY SKILLS / ATTRIBUTES
* Methodical.
* Strict attention to detail.
* Ability to multi-task. Must be able to organise and manage several jobs and keep each on track.
* Ability to recognise patterns in numbers.
* Able to communicate professionally at ALL levels within the company to find information for clients or to provide feedback.
* Able to communicate professionally with clients when delivering or requesting information.
* Ability to learn and understand database systems.
* Ability to learn, understand and apply new systems for Quality / Key Accounts / Service delivery in line with ISO 17025:2017 standards.
* Good customer facing skills, presenting a professional image and able to develop sound business relationships.
* Good standard of literacy and numeracy.
DESIRABLE KEY SKILLS / ATTRIBUTES
* Competence with standard Microsoft software packages.
* Able to prepare overall and individual commodity assay services.
* Good understanding and appreciation of factors involved in delivering a profitable service.
* GCSE grade A – C English and Maths.
* Working knowledge of inspection and supervision.
* Experience within a customer service or client facing environment.
* Experience within the assay industry.
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
* On-site parking
Work Location: In person