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At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse, and stocking shelves. It can be hot in the summer and cold in the winter. But if you take pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Day-to-day
* Delivering great service. Ensuring your team provides a great customer experience, delivering sales through service.
* Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch, and putting orders together.
* Inspiring. Encouraging a positive mindset, building a culture of feedback, praise, and recognition.
* Asking questions and building relationships. Making sure your team gets the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything they need for the job.
* Leading. From the front, coaching, motivating, and engaging your team to create a great place to work where engagement is key.
* Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you'll bring
* Knowledge. Be proud of your track record in developing high-performing and engaged retail teams.
* Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
* A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
* Customer Focus. Ensure the customer remains at the heart of everything you do.
* Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
* Flexibility. Be there when your team needs you, understand priorities, and plan effectively.
* Yourself. Bring your whole self to work and let your true personality shine through.
What you'll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to advance your career in retail—up the ladder, across the business, or into another role in the Travis Perkins Group. We support you with training and development, including access to our Toolstation Academy programmes.
Additionally, you'll receive some of the best benefits in retail, including 22 days’ holidays plus Bank Holidays, a company pension scheme, life assurance, a bonus scheme, cycle-to-work scheme, savings and purchase options, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
Toolstation: The story so far.
We’re one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. Our store expansion and the diversity of our Group offer opportunities for ambitious individuals eager to grow with us.
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