Job Description
REED Recruitment are exclusively working with a long standing, family owned transport infrastructure business based near Poole. They are recruiting a General Manager for a key position, overseeing operational performance, regulatory compliance and commercial delivery. This is fantastic opportunity to work within a core team, managing multiple staff across different departments and being part of a technology led transformation process. Please see details below:
General Manager Salary £60,000 Poole (Office based) Full Time (7am – 3pm / 8am – 4pm)Ability to work flexible hours - including Bank Holidays and working one weekend every 4 weeks (Mon and Tuesday then taking as non working days the following week)
Key Responsibilities:
* To lead and be accountable for the safe, efficient, and effective day-to-day operation of all aspects of the Company’s business, ensuring a reliable and high-quality service at all times.
* To deliver Board-approved strategies and objectives, driving operational performance, service standards, and overall business sustainability.
* To ensure full compliance with all Health & Safety, legal, and regulatory requirements, proactively identifying and managing risks to staff, passengers, and the wider public.
* To provide strong, visible leadership to the team, promoting a positive and collaborative working culture, supporting staff development, and working closely with colleagues as an effective team player.
* To oversee recruitment, staffing, and resource planning, ensuring the business is appropriately resourced and that senior staff are effectively managed and supported.
* To maintain full operational oversight of daily office and administrative functions, including:
* Preparing and overseeing duty schedules
* Ensuring accurate maintenance of operational and financial records
* Monitoring staff hours and duties
* Ensuring staff are equipped with the necessary materials and information to carry out their roles effectively
* Overseeing the accurate recording and reconciliation of all toll transactions
* To participate in the management on-call rota (one weekend in four), providing leadership support for out-of-hours operations and responding to issues in a professional, timely, and solution-focused manner.
* To ensure effective communication across the team and with stakeholders, acting as a key point of contact and representing the Company in dealings with the community, partners, and relevant organisations.
* To support the Company Directors in financial management, including oversight of management accounts, preparation for statutory audit, and contribution to annual reports and accounts.
* To support continuous improvement across the business, contributing to innovation, service development, and the identification of new opportunities, while maintaining strong working relationships with stakeholders and partners.
Requirements:Essential Experience- Held an Operational position, Responsible and accountable for the smooth running of a business. Managing multiple departments- Delivering strategies / objectives to board level- Leadership qualities- Financial management, oversight of management accounts.- Versatile and Flexible approach (Team Player) – available to work one weekend in four and participation in the on call rota.Benefits:- Opportunity to progress into a Managing Director role- Fully inclusive culture, strong team presence- Competitive salary- Permanent and Long Term opportunity