Transline International Ltd is a leading name in freight forwarding and logistics, providing tailor-made transport solutions across the globe. From our Ipswich office, we handle a wide range of international shipments, supporting industries in retail, manufacturing, automotive, and beyond. With a reputation built on trust, efficiency, and reliability, we pride ourselves on connecting businesses worldwide through seamless supply chain solutions.
Role Overview
We are looking for an enthusiastic and experienced Freight Forwarder to join our Ipswich team. This role involves coordinating the complete forwarding process from quotation to delivery, while maintaining excellent relationships with clients, carriers, and overseas partners. You will play a vital part in ensuring goods move smoothly, efficiently, and in full compliance with international regulations.
This is an exciting opportunity for someone with strong organisational skills and a passion for logistics to contribute to the success of a growing global company.
Key Responsibilities
* Manage and arrange the end-to-end movement of road freight.
* Prepare, check, and issue shipping documentation including bills of lading, customs entries, certificates of origin, and delivery notes.
* Negotiate rates and services with third-party providers to achieve the best possible solutions for clients.
* Track and monitor shipments, providing timely updates to clients and proactively addressing any issues or delays.
* Work closely with overseas offices and agents to coordinate collections, deliveries, and customs clearances.
* Prepare accurate quotations and costings for clients while ensuring profitability for the company.
* Maintain compliance with all relevant customs, import/export regulations, and trade legislation.
* Build and maintain strong, long-term relationships with customers by offering professional, proactive, and reliable service.
* Update and manage internal systems to ensure shipment records and financial information are accurate and up to date.
* Contribute ideas for process improvements and support the wider team in delivering operational excellence.
Requirements
* Previous experience in freight forwarding or international logistics is preferred.
* Strong understanding of customs procedures, international shipping terms (Incoterms), and freight documentation.
* Excellent communication, negotiation, and customer service skills.
* Ability to manage multiple tasks, prioritise effectively, and work to tight deadlines.
* Strong customer and supplier relationships.
* A problem-solving mindset with attention to detail and accuracy.
* Team player with the ability to also work independently when required.
* Willingness to adapt in a fast-paced, evolving logistics environment.
What We Offer
* Competitive salary package based on experience.
* Training and career development opportunities to support your growth within the logistics industry.
* The chance to work in an international environment with exposure to global trade lanes and diverse cargo types.
* A supportive, friendly, and collaborative team culture.
* Modern office environment in Ipswich with opportunities for progression in a growing company.
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