To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Key Role Responsibilities
1. Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
2. Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly
3. Maintain a focus on delivering services within agreed budgetary & resource parameters
4. Monitor the electronic maintenance reporting system through TCAS or Base 360 daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
5. Administer all property maintenance & records in accordance with Greystar policies & procedures
6. Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning
7. To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contract...