Description
The Security Operations Center (SOC) Analyst is responsible for monitoring, assessing, and responding to security events within a 24/7 Security Operations Center environment. This role supports physical, technical, and integrated security systems, ensuring the protection of personnel, facilities, and sensitive information. The SOC Analyst serves as the first line of response for alarms, incidents, and communications and escalates issues in accordance with established Standard Operating Procedures (SOPs).
Responsibilities
* Monitor and operate security systems including access control, CCTV, intrusion detection, alarms, radios, and telephony systems
* Receive, assess, document, and respond to security incidents in real time
* Dispatch security personnel and coordinate emergency response when required
* Maintain accurate incident logs, reports, and shift documentation
* Perform badge verification, visitor access coordination, and credential checks as applicable
* Communicate effectively with Government personnel, first responders, and internal stakeholders
* Escalate incidents in accordance with SOPs, post orders, and contractual requirements
* Maintain situational awareness across multiple facilities and systems simultaneously
* Support continuity of operations during emergencies or elevated threat conditions
* Adhere to all security, safety, and compliance requirements
Requirements
* Active Top Secret (TS) clearance with Polygraph
* High School Diploma or equivalent (required)
* Minimum 1-3 years experience in:
o Security Operations Center
o Command Center
o Dispatch / Watch Officer / Monitoring environment
* Ability to work rotating shifts, nights, weekends, and holidays
* Proficiency with computers and security monitoring software
* Strong verbal and written communication skills
* Ability to remain calm and effective in high-stress situations
* Must be able to multitask and prioritize in a fast-paced environment
Preferred Qualifications
* Prior experience supporting DoD, IC, or Federal security operations
* Experience with:
o Lenel / CCure / Genetec / Honeywell or similar systems
o Incident reporting databases
* Military, law enforcement, or federal security background
* Familiarity with Post Orders and Government security protocols
Physical & Environmental Requirements
* Sedentary position with prolonged periods of monitoring screens
* Ability to sit for extended periods and operate multiple systems
* Secure indoor operations center environment
* May require limited movement within secured facilities
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