Job Description
Claims Advisor
* Job Type: Full-time
* Location: Shoeburyness
* Salary: £24500 - £24800
I am seeking a Claims Advisor to join a long-established insurer known for its entrepreneurial, open, and positive culture. This role is ideal for individuals with a focus on growth and a desire to work in a dynamic environment. Previous experience with insurance claim handling is desirable for this fantastic opportunity.
Day to day of the role:
* Deliver a high level of customer service, ensuring customer satisfaction.
* Handle complaints and solve problems efficiently.
* Liaise with insurance providers to manage claims effectively.
* Process insurance claims and handle renewals diligently.
* Perform general administrative tasks as required.
* Address customer queries with confidence and clarity.
Required Skills & Qualifications:
* Excellent communication skills, both verbal and written.
* A positive and enthusiastic attitude towards work.
* Hardworking, dedicated, and motivated to deliver exceptional customer service.
* Confidence in handling phone calls and strong interpersonal skills.
* Familiarity with Travel Insurance and Complaints Handling is advantageous.
Benefits:
* Competitive salary package.
* Opportunity to join a growing company with a positive and entrepreneurial culture.
* Professional development in a supportive environment.
To apply for the Claims Advisor position, please submit your CV and cover letter detailing your relevant experience.