Learning and Development Digital Coach (Maternity Cover)
Location: Home-based with occasional UK travel
Salary: Up to 33k DOE
Contract: Maternity cover - Fixed-Term, Full-Time
About the Role
We are looking for a dedicated and adaptable Learning and Development Digital Coach to join our Learning Studio team on a fixed-term basis!
Supporting a portfolio of DEKRA client programmes, you will help drive sustainable performance improvements through engaging and structured coaching sessions, delivered primarily remotely with some in-person interventions.
You will work closely with stakeholders at all levels—from Area Managers to Sales Executives—to ensure the effective use of programme diagnostics, tools, and content across a variety of business improvement areas. You will also play an important role in shaping and evolving client-specific programme materials.
Key Responsibilities
• Deliver one-to-one coaching sessions (primarily remote) that improve individual and team performance across client programmes.
• Manage coaching activity from initial engagement through to sustainable results, using structured methods such as GROW and SMART.
• Collaborate with Key Stakeholder Holders (KSHs) and DEKRA teams to design and deliver bespoke content and support materials.
• Drive programme engagement by organising your own diary and client interventions efficiently to meet KPIs.
• Use online coaching platforms (Teams, Adobe Connect, Google Meet, etc.) effectively for remote delivery.
• Track progress and outcomes, preparing reports that clearly reflect individual and programme-level improvements.
• Attend client meetings and occasional on-site visits as required, supporting wider campaign and training rollouts.
• Monitor and meet all SLA and activity reporting deadlines, ensuring quality and accuracy at all times.
• Contribute to internal and client communications with case studies, success stories, and statistical highlights.
What We're Looking For
• Proven coaching or training experience in a commercial or consulting environment.
• Strong stakeholder management skills with the ability to influence at all organisational levels.
• Experience designing and delivering content that meets bespoke client needs.
• Comfortable with remote technology and capable of delivering engaging online coaching sessions.
• Self-motivated, highly organised, and committed to continuous improvement.
• Able to demonstrate measurable success and client feedback in previous coaching projects.
• Willingness to travel occasionally, including overnight stays where required.
Measures of Success
• Quality and quantity of coaching interventions
• Accurate and timely reporting and feedback scores (minimum 8/10 average)
• Demonstrable improvement in client KPIs
• Contribution to innovation, including content development and coaching modules
Why Join Us
At DEKRA, we are driven by a strong purpose—to make the world a safer place. You’ll be joining a collaborative, values-led team where your work directly contributes to meaningful business outcomes and personal development for others.
No agencies please