Role: Installation, Commissioning and Servicing Engineer / Field Service Engineering Lead
Location: Trowbridge HQ with UK-wide travel
Salary: Up to £50,000 + travel allowance + TOIL (subject to final benefits discussion)
Benefits
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25 days annual leave + bank holidays
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Day off on your birthday
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8 weeks paid sick leave
Main Purpose of the Role
We’re seeking an experienced engineer ready for a new challenge, and you MUST HAVE previous experience of install and commissioning is a must.
This will suit someone who thrives on variety and isn’t suited to a desk job. This role involves regular travel across the UK, with assignments ranging from 2 days to 3 weeks, requiring flexibility and adaptability to meet business demands.
You’ll support the build, installation, testing, commissioning, and servicing of a proprietary product range at client sites. You’ll also provide technical support, troubleshooting guidance, and training to customers and internal personnel. Additionally, you’ll contribute to the development of manuals, training materials, and support R&D and sales in testing new waste streams and designing innovative solutions.
This is a unique opportunity to join a growing business at a pivotal stage, helping shape the structure needed to scale a breakthrough technology.
Initial Projects
• Installation and commissioning of systems in Derbyshire
• Installation and commissioning of systems in Devon
• Refurbishment of legacy units
• Engineering development testing and support
Team & Culture
You’ll be part of a small, UK-based team and serve as the go-to engineering resource, supported by project managers, senior leadership, and a network of mechanical, electrical, and software partners.
We value:
• Strong working relationships across all levels of the team and supplier base
• Positive, customer-focused attitude
• Deadline-driven mindset
• Adaptability and problem-solving skills
• Independence and initiative
Key Skills & Experience
• Willingness and ability to travel
• Experience with large machinery installation projects across various countries
• Proficiency with MS Office
• Technical background in electro-mechanical systems
• Experience creating and reviewing RAMs
• Ability to read engineering drawings (P&IDs, schematics, manufacturing drawings)
• Diagnostic and fault-tracing skills
• Familiarity with cloud-based reporting and remote access systems
• Understanding of process parameter setup
Duties & Responsibilities
• Install and commission proprietary systems and equipment
• Build deep technical knowledge of the product range
• Understand customer requirements and offer tailored recommendations
• Train customer staff on-site
• Diagnose and resolve technical issues
• Produce detailed service reports and documentation
• Create manuals for upgrades, commissioning, service, and builds
• Test and evaluate software releases
• Support sales and biologists in lab-based product design and testing
• Participate in design and safety reviews
• Recommend design improvements to prevent future malfunctions
• Advise global service engineers on upgrade kit installations
Additional Expectations
• Plan weekly work schedules and travel routes
• Collaborate with operations and share information across teams
• Prepare documentation packs for assigned tasks
• Operate and maintain tools and equipment safely
Note: This role may evolve over time. You may be asked to take on additional responsibilities within your department or elsewhere in the company, subject to appropriate training and experience.
When you apply, please provide some recent relevant experience of an install and/or a process commissioning activity