Job Introduction
* Full time
* Mon-Thrs 7.30 to 16.30, Fri 7.30 to 15.30
* €33.259 per annum
* Opportunities for professional development
* Plus our Sodexo employee benefits package
Customer Care Specialist
Leopardstown, Co. Dublin - Full time
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.
We are currently seeking a dedicated and dynamic Customer Care Specialist to join our team and play a key role in driving excellence and innovation in Front Of House Department .
As a Customer Care Specialist you'll:
* Supporting daily operations for Lobby Services
* Updating Sodexo Team notice boards
* Maintaining & upkeep of Stationery Cabinets
* Support Locker allocations and access requests,
* Support ECAT audit checks,
* Car park checks
* Car Park support during Events
* Signage installation
What we're looking for:
* A great host
* Passion for technology
* Communicative, good prioritisation and organisational skills
* A thirst for knowledge of our client, Microsoft, RE&F and Sodexo
* Capable of absorbing, retaining and translating information to enhance the service experience
* Confidential, ability to manage sensitive situations and data, professionally and fluently
* Professional, friendly, caring and above all articulate with a positive can do attitude
* Exemplary service excellence experience, understanding how to deliver outstanding customer journeys, experience within a similar environment is essential
* A natural ability and experience in conversing confidently with a range of people
* Adaptability, capable of adjusting work schemes and schedules to work within a dynamic environment
* A talent to