Disclosure officer - 12 month fixed term contract

Summary

Location: Slough

Job Family: Corporate Functions

Job Type: Full Time

Posted Date: 03-Jun-2026

Ref #: 74044

This role involves working on a 24/7 shift basis.

2 vacancies available - 12 Month Fixed Term Contract.

Role Overview

As a Disclosure Officer, you’ll play a vital role in supporting law enforcement and government partners by ensuring the secure, accurate and timely disclosure of information. Working within our Security function, you’ll help uphold our legal and regulatory responsibilities while delivering a high‑quality service that reflects our commitment to safeguarding sensitive customer data.

This is a fast‑paced, detail‑focused role where no two days are the same. You’ll work closely with external agencies as a trusted point of contact, manage requests across multiple systems, and ensure every disclosure is compliant, logged and handled with the highest level of care. Operating within a 24/7 shift environment, you’ll contribute to the smooth running of the Disclosure function while continuously learning and adapting in a dynamic setting.

Must Haves

• Experience within the telecoms industry in a role involving communication with customers and stakeholders.
• Ability to work to tight timescales, manage workload independently and maintain high accuracy.
• Strong communication skills with the ability to engage effectively at all levels.
• Proficiency in standard office software packages such as Office 365.
• Willingness and ability to obtain and maintain SC level Security Clearance.

Additional Qualities

• Knowledge of Investigatory Powers Act, Data Protection and disclosure‑related legislation.
• Experience working with law enforcement or government stakeholders.
• Experience handling sensitive or confidential data securely.
• Comfortable working in a fast‑paced, changing environment.
• Experience extracting and analysing data across multiple systems.

Benefits

You’ll have access to Bupa healthcare, wellbeing support, life cover, a pension, generous holiday and your birthday off.

Additional perks include optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and discounts on broadband, TV, and mobile. You’ll also receive access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards and experiences.

Equal Opportunity

Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.