About the role
We are looking to recruit a Water Supply Technician to work within our water directorate here at Northumbrian Water.
You will join the team that are responsible for operating and maintaining a 24-hour water supply service to 25,000 customers in the Berwick and Borders area. This water supply service covers water abstraction, treatment, network and customer field service activities.
This role will provide you with the opportunity to work outdoors and make a real difference to our customers.
The Water Supply Technician role will cover our Berwick supply area, which extends from the Scottish Border down to Wooler and Holy Island in North Northumberland.
This will include the operation of two new £20m water treatment works
Participation in a standby rota is a requirement of this role, and a company vehicle will be provided so a full UK manual driving licence is essential.
Applicants should live within reasonable distance of the working area.
About you
Don’t worry if you’re new to the water industry, we’ll train you in all the technical skills you’ll need to do a great job.
The important stuff is that you’re a great team player with a positive ‘can do’ attitude and ready to learn. If that’s you, we want to hear from you.
We are looking for someone who is technically minded, seeking a role that offers variety. You’ll need to be able to use different technologies and Apps, so if you‘re a bit of a techie this could be for you. Experience using smart phones/tablets and demonstrate a passion for engaging with customers is key for this role.
You will be comfortable using IT systems – as Northumbrian Water use several work management systems and types of field equipment (SCADA and Elyx). We’ll provide training on our industry specific systems too
You will be able to participate in a standby rota to respond to out of hours calls in a timely manner and a company vehicle will be provided.
A full UK driving license is essential for traveling between sites whilst at work—and yes, we’ll provide the van.
Interviews will be 29th July 2025
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
1. Generous holiday entitlement starting at 23 days plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
2. Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
3. Free access to local attractions.
4. A fantastic discount scheme, with savings on days out, shopping, travel and more.
5. Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
6. Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
7. Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
8. Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked